With the rise of low-code and no-code development tools, ordinary business users with little to no technical expertise are taking it upon themselves to build applications, heralding the era of the so-called citizen developer.
These DIYers fill a critical role as IT departments struggle with insufficient staff and resources to meet all the demands put upon them, In fact, a survey by IBM in 2014 found that 80 percent of cutting-edge enterprises were turning to citizen developers to plug these gaps.
This revolution parallels the broader trend toward self-service in IT and offers enterprises clear benefits. But there are also risks, leading many to question whether citizen developers will ultimately prove a threat or an opportunity for corporate IT.
“The days of IT being the sole source provider are gone. IT is never staffed or funded enough to meet all the needs of the organization. Empowering the business customer to take care of its own needs is a good thing. But there is a dark side,” said Charles Araujo, principal analyst at Intellyx and the founder of the Institute for Digital Transformation, referring to potential security threats and data silos.
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